As all of our pieces are made to order, we are unable to process refunds; and we will only replace items if they are defective or damaged. If you need to exchange for the same item, send us an email at email@example.com
To return your product, you should email us at firstname.lastname@example.org and we will provide you with an return address.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping a high priced item, you should consider using a trackable shipping service or purchasing shipping insurance as we cannot guarantee that we will receive your returned item.